Frequently Asked Questions (FAQ)

Spellz Productions | Digital Media & Content Agency


About Us


Q: What is Spellz Productions?


A: Spellz Productions is a full-service digital media agency specializing in video production, content marketing, branding, podcasting, web design, and more. We help brands, businesses, and creators bring their vision to life with high-quality media and strategic storytelling.


Services


Q: What services do you offer?


A: We offer a wide range of creative and strategic services, including:

  • Video production (commercials, branded content, films)
  • Photography (events, headshots, real estate, product)
  • Podcast production and editing
  • Social media content creation
  • Graphic and web design
  • Content strategy and marketing campaigns
  • Real estate media (drone, 3D tours, listing videos)
  • Artist/Brand development
  • AI-Enhanced Services, including:
  • AI-generated content (scripts, captions, blog posts)
  • AI voiceovers & synthetic narration
  • AI-assisted video & audio editing
  • Chatbot setup and automation for business workflows
  • Personalized marketing with AI tools
  • AI avatar creation for digital campaigns


Q: Do you offer custom packages?


A:  Yes! We create tailored packages based on your goals, budget, and timeline. Whether you're a startup or an established brand, we’ll build something that fits your needs.


Booking & Process


Q: How do I book your services?


 A: You can book directly through our website, social media, or by emailing us at Info@spellzproductions.com. We’ll start with a free consultation to understand your vision and goals.


Q: What does your creative process look like?


A: Our process typically follows four phases:

  1. Discovery – We learn about your brand and objectives.
  2. Pre-Production – Planning, scripting, scheduling, and design.
  3. Production – Filming, photography, or content creation.
  4. Post-Production – Editing, revisions, and final delivery.


Q: How far in advance should I book?


A:  For most projects, we recommend booking 2–4 weeks in advance to ensure availability and proper planning. For larger productions or campaigns, 4–6 weeks is ideal.


Pricing & Payments


Q: How much do your services cost?


A: Pricing varies based on the scope of work, project length, and deliverables. We offer flexible packages and provide detailed quotes after a discovery call.


Q: Do you offer payment plans?


A:  Yes, we offer payment plans for select services and projects over a certain budget. A deposit is required to begin work.


Q: What payment methods do you accept?


A:  We accept credit/debit cards, bank transfers, PayPal, and business invoicing through QuickBooks or Stripe.


Turnaround & Revisions


Q: How long does it take to complete a project?


A: Turnaround time depends on the complexity. For example:

  • Social media videos: 3–5 business days
  • Promotional videos: 7–14 business days
  • Podcasts: 48–72 hours per episode
  • Full campaigns/films: Timeline will be scheduled in phases


Q: How many revisions are included?


A: Most packages include 1–2 rounds of revisions. Additional revisions may incur extra costs, which will be outlined in your contract.


Content Ownership & Delivery


Q: Do I own the content you create?


A:  Yes, once final payment is received, you own the final deliverables. We retain the right to use the work for our portfolio unless otherwise agreed.


Q: How will I receive my content?


A: All content is delivered digitally via secure download links (e.g., Google Drive, Dropbox, or WeTransfer). We can also provide content optimized for specific platforms (Instagram, YouTube, etc.).


Additional Questions


Q: Do you travel for projects?


A:  Yes! We travel nationwide and internationally for the right projects. Travel fees apply and will be discussed during planning.


Q: Do you work with nonprofits, schools, or faith-based organizations?


A: Absolutely. We love supporting mission-driven work and offer special rates for qualifying organizations.


Q: Can you help me market my project once it's completed?


A:  Yes. We offer marketing campaign strategy, content funnels, ad management, and influencer/partner rollouts through our Audience Builder & Trust Factor campaigns.


If you have more questions, don’t hesitate to reach out to us at Info@spellzproductions.com or visit www.spellzproductions.com.